Payment Policy

We ensure a safe, secure, and simple payment experience for our customers.

Accepted Payment Method

We currently accept PayPal as our exclusive payment method.

Why PayPal?

• Fast and secure checkout
• Buyer protection included
• No need to share card or bank details with us

You can pay using your PayPal balance, linked bank account, or credit/debit card via PayPal (even without a PayPal account in some cases).

When is payment taken?

• Full payment is required at the time of placing your order.
• Orders will only be processed and shipped after successful payment confirmation.

Payment Issues

If your PayPal payment fails or is declined, your order will not be confirmed. Please ensure your PayPal account has sufficient funds or is properly linked to a valid funding source.

Need Help?

For any payment-related questions or issues, please contact us:

Support 24/7

Trade Name: Comenvie
Phone: +49 17683903601
Email: support@comenvie.com
Address: Wertherstraße 6A, 33615 Bielefeld, Germany